Terms and Conditions Terms and Conditions:
1. Introduction Welcome to Smile Hurghada Tours. By booking our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Booking and Payment:
A. Booking: All bookings must be made through our website or directly with our office. A booking is confirmed once you receive a confirmation email from us.
B. Payment: Full payment is required at the time of booking unless otherwise specified. We accept various payment methods, including credit/debit cards and bank transfers.
C. Prices: Prices are subject to change until the booking is confirmed. We will notify you of any changes prior to confirmation.
3. Cancellations and Refunds:
A. Cancellations by You: If you need to cancel your booking, please notify us as soon as possible. Cancellation fees may apply depending on the time of cancellation.
B. Cancellations by Us: We reserve the right to cancel any tour or service for any reason. In such cases, you will receive a full refund or be offered an alternative arrangement.
C. Refunds: Refunds, if applicable, will be processed according to our refund policy and will be issued using the same payment method used for the booking.
4. Changes to Your Booking:
A. Amendments: Changes to bookings may be accommodated subject to availability and additional charges. Please contact us for details.
B Itinerary Changes: We reserve the right to make changes to the itinerary due to unforeseen circumstances or operational requirements.
5. Responsibilities and Conduct
A. Customer Responsibilities: You are responsible for ensuring that you have the necessary travel documents, such as passports and visas, and for complying with local laws and regulations.
B. Behavior: You agree to conduct yourself in a manner that is respectful to others. We reserve the right to remove any individual from a tour if their behavior is deemed inappropriate.
6. Liability and Insurance:
A: Liability: Smile Hurghada Tours is not liable for any loss, injury, or damage to personal property arising from the use of our services, except as required by law.
B. Insurance: We strongly recommend that you purchase travel insurance to cover potential risks, including cancellations, medical emergencies, and personal injury.
7. Data Protection:
A. Personal Information: We are committed to protecting your personal data in accordance with applicable data protection laws. Your information will be used solely for processing your booking and communicating with you.
8. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of Egypt. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Egypt.
9. Contact Us: For any questions or concerns regarding these terms and conditions, please contact us at:
Smile Hurghada Tours
[Hurghada, Magawish District, Villa 19]
[info@smile-hurghada.com]
[00201222459688]